Contact Us
We answer personally, not from a template.
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Related comparisons and guides:
the best way to reach us is by email. We check our inbox daily and respond to all enquiries personally, usually within 24–48 hours on weekdays.
Email: hello@faithpilgrimage.com
We can help with:
- Questions about a specific tour or destination
- Clarifying what a pilgrimage involves physically or spiritually
- Understanding our relationship with Viator
- Reporting broken links or incorrect information on the site
- Suggesting a destination or tour we should cover
We cannot help with:
- Booking changes or cancellations, contact Viator directly
- Visa applications, consult the relevant embassy
- Emergency travel support, contact Viator support or your tour operator directly
Before you write
If your question is about a specific destination, check the destination hub page first, the pilgrim's guide and FAQ sections on each page answer most of the questions we receive. If the answer isn't there, write to us and we will either answer directly or add it to the site if it's useful for other pilgrims.
Response time
We aim to reply within 24–48 hours on weekdays. For urgent tour questions, contact Viator directly at viator.com, they have 24/7 support. For time-sensitive booking changes, contact Viator support rather than waiting for our reply.